Contact us
Email support@rowbridge.app. Tell us what you tried and what you saw, and include the message from the sidebar if there was one. For plans and pricing, see theFAQ.
Connecting ClickUp
Open Rowbridge from Extensions in Google Sheets and choose Connect ClickUp. ClickUp opens in a new tab and asks you to allow access to your workspaces. After you allow it, come back to the sheet: the sidebar notices within a few seconds.
A list is missing
Rowbridge shows the lists in the ClickUp workspaces you allowed when connecting. To add a workspace, choose Disconnect in the sidebar, then connect again and select it.
“Rowbridge didn’t hear back from Google”
Google sometimes doesn’t pass a reply back to the sidebar. The sync or send has usually finished: check the sheet and History before trying again. Sends are checked against what you reviewed, so a repeated send can’t apply the same change twice.
Undoing a send
Open History in the sidebar and choose Undo next to the send. Rowbridge shows what will change back before anything goes to ClickUp, and skips tasks someone changed again since.
Deleting your data
Disconnect ClickUp in the sidebar, remove the add-on from Extensions, and email us to delete your account record. The privacy policy lists what we keep.